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Policy

Cookie Policy

Eye Candy Nails Website and Store uses Cookies to:-

  • Provide a fully functioning website, including user login and shopping cart.

  • Provide generalised site analytics, so that eye candy can monitor,measure and improve the site, via google analytics.

The site will not work correctly without using cookies.

Standard Terms and Condition Relating to Orders

By placing an order for a item contained upon any page of the website of eyecandynails.co.uk you are agreeing to be bound by our Standard Terms and Conditions Relating to orders. We strongly advise that you read these Terms and Conditions before placing your order. You will be bound by them whether you have read them or not.

In the event that you are uncertain as to the meaning or effect of any of these Terms and Conditions please contact 'eyecandynails.co.uk' by using the ‘contact’ button, found at the bottom of the page where we will be happy to answer your questions.

We aim to answer all queries within 24 hours, but we are only a small business and a times this may not be practical We will answer as soon as we can

1 Definitions used within these Standard Terms and Conditions Relating to Orders:

1.1 -
An item defined in these terms and conditions is any product purchased by a customer via eyecandynails.co.uk

1.2 -
Any reference to 'Customer' will include any individual, company or partnership ordering any item through the website of eyecandynails.co.uk

1.3 -
Any reference to 'Order', 'Ordering' or 'Purchase' shall mean a successful request for an item and supported by payment for the item via an acceptable method of payment.

1.4 -
In all of the above definitions the singular shall be deemed to include the plural

2 Orders:

By placing an Order for an item via eyecandynails.co.uk you are agreeing to be bound by the Standard Terms and Conditions Relating to Orders of eyecandynails.co.uk

3 Availability:

Whilst every effort is taken in ensuring that every item upon the website of eyecandynails.co.uk is readily available for purchase, eyecandynails.co.uk cannot guarantee that all items will always be available for purchase. In the event that an item becomes unavailable, the item may be substituted for an item of similar price and description.

3.1 -
If an order was accepted by eyecandynails.co.uk and payment taken from the customer. eyecandynails.co.uk reserve the right to cancel any outstanding orders or part orders and refund the customer due to eyecandynails.co.uk not been able to supply the item.

3.2 -
Due to the small size of eyecandynails.co.uk we will always endeavour to service our order as quickly as possible attempting to supply our customer within 7 working days. However some items may require
a longer service period.

4 Links to Other Websites:

eyecandynails.co.uk is not responsible for and assumes no liability for the content of other websites or home pages which are linked to eyecandynails.co.uk’s own web pages.

5 Confidentiality of Information:

5.1 -
eyecandynails.co.uk will endeavour to keep confidential
and not disclose to any third parties any information communicated to it in
connection with any order or other communication submitted through the website of eyecandynails.co.uk. Save as may be reasonably necessary to carry out any obligations in relation to fulfilling the order requested.

5.2 -
eyecandynails.co.uk complies with all of the requirements of the Data Protection Act 1998 and the requirements imposed by the Data
Protection Commissioner.

6 Governing Law & Disputes:

By placing an order for an item through the website of eyecandynails.co.uk you irrevocably agree that the Courts of England & Wales shall have exclusive jurisdiction to resolve any dispute, controversy or claim of whatever nature arising out of or relating to this website or an Order placed through it, and that the laws of England shall govern that dispute, controversy or claim.

7 Miscellaneous:

If you have any questions concerning these terms and conditions please contact eyecandynails.co.uk at the email address specified on this website.

7.1 -
All rights not expressly granted in these terms and conditions are expressly reserved by eyecandynails.co.uk.

8 Delivery:

8.1 -
Whilst every effort will be made to keep to the delivery times
stated upon the website of eyecandynails.co.uk, eyecandynails.co.uk accepts no liability in the event of failure on the part of any agent, courier or third
party instructed by eyecandynails.co.uk to deliver the item to you the
customer.

8.2 -
The customer has no rights to cancel an order by virtue of late delivery by any agent, courier or third party instructed by eyecandynails.co.uk either in part or in whole.

9 Prices:

Unless otherwise stated prices are subject to alteration without notice. The price payable for the purchase of any item displayed upon the website of eyecandynails.co.uk will be the price of the item as displayed when the order is received by eyecandynails.co.uk. All prices are in British pound (sterling).

10 Content of this Website

Whilst every effort has been made to ensure that the content of this website is acceptable to all who might have occasion to view it, wherever they may be, eyecandynails.co.uk can accept no responsibility for any Image, words or content contained within this website that is deemed illegal under the laws of the country in which this website is being viewed.

11 Packaging of Orders

All orders will be dispatched using the method requested when placing your Order. eyecandynails.co.uk will take all reasonable steps to ensure that your Order is suitably packaged so that you receive it in perfect condition. However, the delivery of Orders involves the use of third parties, such as the post office or couriers, and we have no control over their handling of your Order. Thus eyecandynails.co.uk cannot be held responsible for any damage or delay caused by any third party used in getting your Order to you.

UK orders are normally sent via MyHermes.

Overseas orders are normally sent via Royal Mail.

Overseas orders might be delayed by customs as they enter the overseas country, this is outside the control of eyecandynails.co.uk. eyecandynails.co.uk will fill in the customs declarations as required by the country the parcel is going to be delivered too.

12 Damaged, Lost or Stolen Items

If, despite our best efforts, and subject to paragraph 11 above, your Order arrives damaged or does not arrive at all because it is lost or stolen whilst in transit you should notify us immediately via email.

12.1 We do offer delivery to the UK Mainland, via Royal Mail and Hermes courier services. If an item goes missing or is damaged, we will work with you to gain compensation for the items. Please make sure that you select the correct delivery option for the cover you require for your order.

If the customer selects the no insurance and no sign for option for delivery, eye candy nails may not be able to do provide very much assistance, all we will be able to provide is the proof of postage. We recommend that you choose a delivery method with sign for and the correct insurance/compensation to cover your order.

For none UK orders, they are all signed and required to be insured if the customer selects a lower insurance value that the cost of the items, the insurance will not cover the full cost of goods

13 Returns

13.1 -
The customer has the right to cancel the order within 7 days and receive a full refund. If the goods have been sent the goods must be returned as new before a refund is given.The refund does not include any delivery/insurance costs.

Any return should be preceded by an email explaining your reasons for wishing to return the item. Upon receipt of your email we will contact you to discuss the problem and, if appropriate, how to return the item to us.

The goods must be shipped via a secure signed for manner If we do not receive them no refund will be paid.

13.2 -
If any goods are defective, you must notify us by email within 7 days of receipt of your order. We will then contact you and, if appropriate, how to
return the item to us.

13.3 -
Clauses 12, 13.1, and 13.2 do not, and indeed cannot, affect your statutory rights.

14 Use of Items:

14.1 -
All items purchased by the customer is should be handled and used for the purpose for which they are intended.

14.2 -
It is possible that an item available for purchase from eyecandynails.co.uk may be unsuitable for use by children. The customer is reminded to use their judgement and common sense in this regard when Ordering and also once the Order has been received.

14.3 -
All product sizes are approximate and measurements are in UK sizes.

15 Booking Of Training Courses

On a booking a training course, you have to select a training course date and and the amount you wish to pay at the time.

Payment can be either be made in full or a deposit can be paid.

If you paid the deposit only, you will need to pay the balance of £50 on or before thecourse date. You can pay on the day with cash or card, when attending the course. 

Paying thedeposit/full payment has booked you a place on the training course/date selected on the website. The payments made are non-transferable to other course dates and non-refundable.

The booked training venue is the same as the postal address is point 16:-

16 Contact Eye Candy Nails

The postal address of Eye Candy Nails is:-

Eye Candy Nails & Training
103 Main Street
Bramley
Rotherham
S.Yorkshire
S66 2SE

Telephone: 01709 700 700

email:
mailto:info@eyecandynails.co.uk